Client care is an integral aspect of our work at SEN Legal. We are committed in our objective to provide a network of approachable, family-friendly practitioners to support you with your case.
Although it is easy for us to say that we can achieve this level of service for you, perhaps the best perspective that can be offered is from our previous clients. This is an unsolicited comment that was emailed to us by one such client:
“We wish to thank you all for the work you did on our daughter’s case, which resulted in such a positive outcome. This would not have been achieved had you not been involved and we are very grateful. Our daughter has settled into her new school fantastically. She has made friends and is enjoying herself. We have already seen an improvement in her reading and confidence in the short time she has been there.
We particularly wanted to say that we were very impressed with your Trainee Solicitor, Nicole. She is delightful to deal with and has just the right balance of answering questions she is able with confidence but referring to others where necessary, which always left me feeling reassured.
The work you all do is invaluable to parents in our situation, we couldn’t have been in better hands!
Thank you all so very much.”
“Thank you everyone for all the support and advice you have given us along the way to getting our EHC Plan agreed. It has been an arduous process and we couldn’t have done it without your expertise and patience. You have made the process clear and clarified the actions needed to move the case along, providing recommendations for very effective experts to build our case. The EHC Plan we have as a result is very comprehensive and tightly mapped out. We are so grateful that we have been able to secure the education that our daughter needs.” – November 2015
Mr & Mrs C - West Sussex
“Dear Melinda, Karen and all at SEN legal who were involved in Alex’s case,
I’m just writing to let you know that Alex has been at St Mary’s for almost a full year, and his development since joining them has been fantastic, he is a much happier little boy. I was at his annual statement review yesterday and all those involved with his education and care are amazed and delighted at how he’s progressed. He has really blossomed at his new school and has settled in brilliantly. It is reassuring to know that he is at last in an educational setting where he is getting the therapeutic input, education and out of school life skills opportunities we could only dream of before (he’s even learnt to swim!).
I really want to say an enormous thank you for your support with the statementing process and taking on the LEA at Tribunal as I simply could not have done this myself, having had to battle for every aspect of Alex’s education for years with limited results, I’m quite certain I’d still be in that miserable situation if I hadn’t engaged you’re legal services. As you see from my previous comments the benefits are self evident.”
“…it is a privilege to have been represented by such dedicated, efficient and understanding professionals. If it wasn’t for people like you doing the work you do our special children would never get a chance to fulfil their potential. Whatever the future may hold for my son I will always be grateful to you for helping me to give my son the best chance in life. Keep up the good work.”
“You are clearly experts in your field. Very impressed with Karen McAtamney.“
Mrs P - West Midlands
“We were very pleased with the outcome of our daughter’s case. We couldn’t have asked to be better represented and would highly recommend you.”
“After years of fighting my LEA/Social Services for the help we were legally entitled to and facing delays, obfuscation and in some instances lied to, it really helped having SEN to advise/back up/enforce our legal rights – other people I know are in the same position, so if they need legal help I’d be happy to point them in SEN’s direction.”
Mrs W - Peterborough
“You at SEN certainly know how to deal with Council’s obstinacy and ‘foul play’”
Mrs C - Letchworth
“Put us in touch with best experts, co-ordinated everything, knew the law inside out, easily accessible and friendly service. Very efficient.”
“Dear Melinda, Karen and team,
We would both like to take this opportunity to thank you all for your tireless fight with Suffolk LEA to secure St David’s college in Llandudno as a placement for our son, Ashley. Mainstream had not worked for him with his condition of specific learning difficulties, he was getting further behind his peers, no self esteem or confidence and frustration to the point of school refusal which in itself is very stressful. Ashley has now been at school for five weeks and is absolutely loving it, the whole school approach is working and he has settled into boarding life very quickly even when he has come home after three weeks for an exeat weekend he has said “I can’t wait to get back to school” which is previously unheard of, he is also proud of his achievements and he is at last smiling. Without the support of SEN Legal as well as all the expert witnesses and Mr J Friel we would not have achieved this goal our thanks again.”
Nigel and Vanessa