'Dear Melinda,
As you may have heard by now the Tribunal has awarded in our favour. This, hopefully, brings to an end a very stressful period for us and we are highly relieved.
The success vindicates Melinda's strategy and Melinda's and Tony's advice to use the best consultants and representatives. Throughout the process we were impressed with the quality of analysis and attention to detail. During the hearing we were particularly impressed by the team's depth of argument and delivery.
We were, and remain sure, that XXXXXXXXXX is the ideal place for XXXXX. Please accept our heartfelt thanks.

Best regards,
XXXXXX, XXXXX and family'

'Dear Melinda,
As for closing our file, we have been with you for two and a half years, since XXXXXXX LEA refused to even assess XXX for a Statement because they did not think there was enough evidence!! Can I cope without you? I certainly could not have coped without you for the last two and a half years! Thank-you!

Kind regards as always,
XXXXX Love'

'Hi Melinda,
Just a quick note, History A, Maths B, Science B, Art B, ICT C, English C and Media Studies D. All the hard work has paid off, he's very happy with this! We are indebted to everyone who helped get him such fantastic schooling! Thank you.
XXXXX XXXXXXX'