Client care is an integral aspect of our work at SEN Legal. We are committed in our objective to provide a network of approachable, family-friendly practitioners who are on hand to support you with your case and advance your interests at all times. Although it is easy for us to say that we can achieve this level of service for you, perhaps the best perspective that can be offered is from our previous clients. This is an unsolicited comment that was emailed to us by one such client:
Dear Melinda, Karen and all at SEN legal who were involved in Alex's case,
I'm just writing to let you know that Alex has been at St Mary's for almost a full year, and his development since joining them has been fantastic, he is a much happier little boy. I was at his annual statement review yesterday and all those involved with his education and care are amazed and delighted at how he's progressed. He has really blossomed at his new school and has settled in brilliantly. It is reassuring to know that he is at last in an educational setting where he is getting the therapeutic input, education and out of school life skills opportunities we could only dream of before (he's even learnt to swim!).
I really want to say an enormous thank you for your support with the statementing process and taking on the LEA at Tribunal as I simply could not have done this myself, having had to battle for every aspect of Alex's education for years with limited results, I'm quite certain I'd still be in that miserable situation if I hadn't engaged you're legal services. As you see from my previous comments the benefits are self evident.
Once again many, many thanks.
ps- please pass on my regards and heartfelt thanks to John Friel
...it is a privilege to have been represented by such dedicated, efficient and understanding professionals. If it wasn't for people like you doing the work you do our special children would never get a chance to fulfil their potential. Whatever the future may hold for my son I will always be grateful to you for helping me to give my son the best chance in life. Keep up the good work.
You are clearly experts in your field. Very impressed with Karen McAtamney
Mrs P - West Midlands
We were very pleased with the outcome of our daughter's case. We couldn't have asked to be better represented and would highly recommend you.
after years of fighting my LEA/Social Services for the help we were legally entitled to and facing delays, obfuscation and in some instances lied to, it really helped having SEN to advise/back up/enforce our legal rights - other people I know are in the same position, so if they need legal help I'd be happy to point them in SEN's direction.
Mrs W - Peterborough
We won pre tribunal.
You at SEN certainly know how to deal with Council's obstinacy and ‘foul play’
Mrs C - Letchworth
Genuine experts in your field
Put us in touch with best experts, co-ordinated everything, knew the law inside out, easily accessible and friendly service. Very efficient.
Dear Melinda, Karen and team,
We would both like to take this opportunity to thank you all for your tireless fight with Suffolk LEA to secure St David's college in Llandudno as a placement for our son, Ashley. Mainstream had not worked for him with his condition of specific learning difficulties, he was getting further behind his peers, no self esteem or confidence and frustration to the point of school refusal which in itself is very stressful. Ashley has now been at school for five weeks and is absolutely loving it, the whole school approach is working and he has settled into boarding life very quickly even when he has come home after three weeks for an exeat weekend he has said “I can't wait to get back to school” which is previously unheard of, he is also proud of his achievements and he is at last smiling. Without the support of SEN Legal as well as all the expert witnesses and Mr J Friel we would not have achieved this goal our thanks again.
Nigel and Vanessa
SEN Legal's success rate in the period 1st January 2012 to 31st December 2012 was 94.6% (this figure includes appeals conceded by the Local Authority before the hearing).